Frequently asked questions

Max Care Soft Chews are a daily dog wellness supplement designed to support joint comfort, mobility, skin and coat health, and overall wellness. The formula includes salmon oil, Antarctic krill oil, glucosamine HCl, chondroitin sulfate, flaxseed, and essential vitamins.

You can review the complete product details and available purchase options on the Max Care product page.

Max Care is formulated to support:

• Comfortable movement and everyday mobility
• Healthy joint structure, cushioning, and lubrication
• Healthy skin and a soft, glossy coat
• Normal heart, cognitive, and immune function
• Whole-body wellness and vitality

Results vary by dog, and Max Care is intended to support normal wellness rather than diagnose, treat, cure, or prevent disease.

Max Care is labeled for dogs of all breeds and sizes that are at least 12 weeks old. Always follow the serving directions on the current product label.

Speak with your veterinarian before introducing a new supplement if your dog is pregnant, nursing, taking medication, preparing for surgery, has a known medical condition, has food allergies, or is under veterinary care.

Each Max Care tub contains 150 soft chews. How long one tub lasts depends on your dog’s weight and daily serving.

Max Care Soft Chews have a natural chicken and beef flavor. Individual preferences vary, so introduce the chew gradually if your dog is selective with new foods or supplements.

Every dog is different. Some pet parents may notice changes in coat softness, daily comfort, or energy within the first several weeks, while joint and whole-body support often benefit from consistent daily use over a longer period.

For the best experience, give Max Care daily as directed and combine it with appropriate nutrition, exercise, veterinary care, and a healthy lifestyle.

The current label lists the following active amounts per chew:

• Salmon oil: 600 mg
• Omega-3 fatty acids: 360 mg
• EPA: 240 mg
• DHA: 120 mg
• Omega-6 fatty acids: 72 mg
• Omega-9 fatty acids: 108 mg
• Glucosamine HCl: 400 mg
• Chondroitin sulfate: 200 mg

Always refer to the label on your purchased product, as formulas and packaging may be updated over time.

Salmon oil provides omega fatty acids, including EPA and DHA, that help support healthy skin, coat shine, normal inflammatory balance, joint comfort, heart health, cognitive function, and overall wellness.

Antarctic krill oil is a marine source of omega fatty acids and naturally occurring astaxanthin. It complements the salmon oil in the Max Care formula.

Glucosamine helps support healthy cartilage, joint structure, flexibility, and mobility. Chondroitin helps support joint cushioning, lubrication, and cartilage resilience. Together, they provide complementary daily joint support.

Max Care is presented as containing no artificial flavors or preservatives. Review the current package for the complete ingredient statement and contact help@ryfie.com with a specific ingredient or allergy question.

Max Care is manufactured in the United States in a GMP-compliant facility and is third-party tested for quality and purity. Review the current product packaging for the most recent manufacturing and quality information.

No. Max Care is a pet wellness supplement and is not intended to diagnose, treat, cure, or prevent disease. It should not replace veterinary evaluation, prescribed medication, or a treatment plan recommended by your veterinarian.

The current daily feeding guide is:

• Up to 25 lbs: 1 soft chew daily
• 26–50 lbs: 2 soft chews daily
• 51–75 lbs: 3 soft chews daily
• Over 75 lbs: 4 soft chews daily

Give daily according to the label or as directed by your veterinarian.

The labeled daily amount may generally be given together unless your veterinarian recommends splitting it. Dogs with sensitive stomachs may do better when the serving is divided or given with a meal.

Max Care may be offered as a treat or with a meal. Giving a new supplement with food may be helpful for dogs with sensitive stomachs.

Resume the normal labeled serving the next day. Do not double the daily amount unless your veterinarian specifically directs you to do so.

Ask your veterinarian before combining supplements or using Max Care with medication. This is especially important for dogs taking anticoagulants, anti-inflammatory medication, or other products containing omega oils, glucosamine, chondroitin, or overlapping vitamins.

Stop use and contact your veterinarian if your dog develops a concerning reaction, if an existing condition worsens, or if your dog does not improve as expected.

Keep the product and packaging available, including the lot number and best-by date. Contact help@ryfie.com so the ryfie team can document and review the concern.

Keep the container tightly closed and store it according to the label in a cool, dry place away from excessive heat, moisture, direct sunlight, children, and animals. Do not use the product if the seal is broken or the contents appear damaged, contaminated, or altered.

When you choose Subscribe & Save, your selected quantity is delivered automatically according to the frequency shown before checkout. The payment method on file is charged for each recurring order until you cancel.

Current pricing, savings, quantity, and delivery options are displayed in the purchase builder on the Max Care product page.

Yes. You may pause, delay, change your next order date, skip a shipment, update your delivery frequency, or cancel at any time using one of these methods:

• Sign in under My Account at my.ryfie.com
• Email help@ryfie.com
• Start a live chat on the ryfie website

Submit changes before the next recurring order enters processing. A cancellation or schedule change submitted after an order has been processed, charged, sent to fulfillment, or shipped will apply to future renewals but may not stop that order.

No. Canceling stops future recurring billing and delivery. It does not automatically refund an order that has already been processed or shipped. Eligible delivered orders may still qualify under the 30-Day Happiness Guarantee.

Review the Purchase Options Cancellation Policy for full details about recurring billing, changes, cancellation, and orders already in process.

ryfie currently ships only to valid delivery addresses within the United States. International shipping is not currently available.

Orders are generally processed and shipped within 24–48 business hours. Orders placed before 1:00 p.m. Eastern Time on a business day will usually ship the same day, although same-day shipment is not guaranteed.

Business days exclude weekends, federal holidays, carrier holidays, weather closures, and other fulfillment interruptions.

Tracking is sent promptly when the shipping label is created and the order is marked as shipped. The carrier may take several hours, and occasionally until the next business day, to display the first acceptance scan.

Contact ryfie immediately through live chat or help@ryfie.com. Address changes cannot be guaranteed after fulfillment begins.

First check the delivery area, mailbox, parcel lockers, household members, neighbors, building staff, and the carrier. If the package remains missing, contact help@ryfie.com promptly with your order number.

Do not use a product that appears damaged, leaking, open, contaminated, unusually hot, wet, or tampered with. Contact help@ryfie.com with your order number, photos of the shipping carton and product, packaging details, and lot information when available.

Visit the Shipping Policy for complete information about processing, tracking, delivery estimates, address issues, delays, and damaged shipments.

If you do not love an eligible product purchased directly from the official ryfie online store, contact us within 30 calendar days after delivery. ryfie will gladly refund the eligible product purchase price according to the Return Policy.

Yes. An opened eligible product may qualify because we understand that a pet parent may need to try the product before deciding whether it is a good fit.

Usually, no return is required for an opened consumable pet product. ryfie may request photographs, packaging, lot information, remaining product, proof of purchase, or return of an unopened item in certain circumstances. Do not mail a product back unless ryfie provides instructions.

Original shipping charges and optional expedited-service fees are generally not refundable unless the shipment was incorrect, damaged, defective, or applicable law requires otherwise.

Email help@ryfie.com or start a live chat on the website. Include your order number and the email address used at checkout.

ryfie is a premium pet wellness brand created around a simple belief: dogs are family, and when they feel their best, every day becomes another adventure to share together.

Learn more on the Our Story page.

Nova, Jasper’s Australian Labradoodle and furry daughter, inspired ryfie and the belief behind “Better Days. Together.” She is also the brand’s official taste tester.

You can reach the ryfie team through:

• help@ryfie.com
• Live chat on the ryfie website
• The Contact page

Subscription self-service is available at my.ryfie.com.

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• 30-Day Happiness Guarantee
• Privacy Policy
• Purchase Options Cancellation Policy